Parcel sending options Features and benefits Customer delivery experience eParcel for existing customers Talk to an expert

Australia’s leading parcel delivery service

As Australia’s largest and most trusted network, we offer an unmatched parcel delivery service. With more sending options than ever before, local support when you need it, flexible features, and a great customer delivery experience, Parcel Contract makes it easier for you to send parcels.

Unlock more sending options, with unmatched local support 

  • 94% reach of Australians with standard parcel
  • 70% reach of Australians with next day express parcel
  • Local support everywhere - including 4,300+ Post Offices
  • Support from local business partners in 1,000+ Post Offices
  • Dedicated account managers and service managers1
  • Customer Contact Centre and Business Support Portal
Learn more

Unlock features and benefits for easy and efficient sending

  • Online Parcel Send portal to generate labels and manage your shipping orders
  • Competitive contract rates, based on annual spend
  • Expanded metro zones
  • Easy integration with 130+ shipping platform partners and suite of APIs
  • Free parcel pickups
  • Flexible add-ons including signature on delivery, capture ID and transit cover
  • Carbon neutral delivery options
Learn more

Unlock a great delivery experience for your customers

  • Market-leading tracking experience with the AusPost app
  • Barcode and label technology for accuracy and speed through the network
  • 4,700+ collection points to choose from including 700+ 24/7 Parcel Lockers and 4,000+ Post Offices
  • Customer Contact Centre 
Learn more

More reasons to send your parcels with Australia Post 

  • Specialised wine and alcohol shipping services with a dedicated customer service team

  • Delivery points to 220+ destinations and territories around the world with a choice of standard and express

  • Flexible parcel returns service with a choice of 20,000+ drop-off points

  • Access to key international subsidiaries and partners, including Australia Post Global
Talk to an expert

Important information for eParcel Contract customers

Over the next two years, eParcel Contract will be replaced with our new parcel delivery solution – Parcel Contract. Until then, you can continue to access all eParcel Contract services, and assistance from our support team. 

Learn more

Not eligible for Parcel Contract or prefer something simpler?

If you spend $50+ over 4 weeks on parcel sending, you can access great savings with MyPost Business. With smart sending tools, no eligibility criteria, and free sign up, you could save up to 40% on domestic postage and up to 35% on international postage.

Sign up for free

1 Eligible customers only